TRACK ORDER
hersannyhair.com will provide order tracking numbers whenever the order status is changed into "Shipped" status. The shipping company's tracking number will be posted into every customer's account page. You will be notified by your registered email with this tracking number. Along with tracking number, customers will enter the shipping company's official website to check the shipping status of your package.

The following are some links of express companies.

DHL:   http://www.dhl.com/en.html    

FeDex:  http://www.fedex.com 

UPS:  http://www.ups.com

 

CANCEL ORDER
We can cancel the order for you if you contact us in time after your purchase.

1. If contact us within 24 hours after your payment finished, 5% of the order total will be charged as transaction fee. 
2. If after 24 hours, 15% of the order total will be charged as transaction and handling fee. 
3. Orders can't be canceled once the parcel is shipped out or we have already begun to custom the hair extension.

All rights to interpret are reserved by hersannyhair.com